Our carrier DHL is currently unable to offer delivery to North America (USA, Canada, Mexico), Uruguay, Hong Kong and Thailand. Please note, this will only affect orders placed from Shops on our EU platform, as DHL is our European shipping carrier.
Due to complications caused by COVID-19, our carrier DHL will not deliver packages to the USA, Canada, Mexico, Uruguay, Hong Kong and Thailand. Customers shopping from these countries will be temporarily unable to place orders from your Shop. The check-out option for these countries has been temporarily deactivated.
Unfortunately, this temporary measure has been necessitated due to this strange twist of fate. As soon as we have more information, we’ll be sure to update you.
Until then, we hope you are staying safe and healthy. If you have any comments, questions or concerns, please let us know in the comments below.