As a result of the pandemic, shipping carriers are still unable to ship orders to specific countries for both the North America and European platforms. If your customers live in a country where shipping services are temporarily suspended, they will be unable to place orders for the time being.
North American platform
Shipping remains temporarily unavailable for the countries included in the table below. This affects all Shops running on top-level domains or the United States (.com), Canada (.ca) and Australia (.co.au).
Shipping remains temporarily unavailable for the countries included in the table below. This affects all Shops running on the top-level domains of Germany, Belgium, Netherlands, Spain, Poland, Switzerland, Sweden, Norway, Austria, Italy, Denmark, United Kingdom, France and Ireland.
Countries affected by shipping restrictions can change quickly. We’ll be sure to update these lists when we receive more information. Until then, stay healthy!
If you have any questions about COVID-19 shipping conditions, let us know in the forum or comments below.